Charlene Ma

Counsellor, Psychotherapist

About Me

Charlene is a highly skilled bilingual counsellor fluent in Mandarin, Cantonese, and Teochew, committed to delivering trauma-informed care and narrative therapy. She holds a Master of Psychotherapy and Counselling from Western Sydney University (2023) and a double degree in Bachelor of Science (Applied Psychology) and Bachelor of Philosophy from China (2016).With a deep understanding of human complexities, Charlene prioritises fostering a therapeutic space where individuals feel heard, understood, and connected to themselves—critical components for meaningful healing. She creates a secure and empathetic environment that empowers clients to explore their personal narratives, recognising that true transformation emerges from a foundation of safety and trust.Charlene has gained extensive practical experience through various placements, most notably at Women’s Space Darlinghurst. Here, she engaged in person-centred and trauma-informed practices, working closely with social workers to support individuals experiencing domestic violence, homelessness, ADHD, depression, anxiety, schizophrenia, substance abuse, and complex trauma.Her experience extends to psychiatric hospital settings, where she developed a holistic approach to mental health care. Additionally, her educational placement in a high school provided insight into the emotional and academic challenges faced by adolescents, while her work as a university counsellor refined her ability to support students navigating academic pressures and mental health concerns. This breadth of experience underscores her adaptability and depth as a counsellor.Charlene integrates a diverse range of evidence-based therapeutic modalities, including narrative therapy, trauma-informed care, and emotion-focused therapy, helping clients articulate their experiences and develop a deeper self-awareness. She also incorporates mindfulness practices and strengths-based approaches, equipping clients with the tools to access their resilience and inner resources effectively.Dedicated to providing tailored, client-centred care, Charlene builds therapeutic relationships grounded in trust and empathy. By focusing on the unique narratives that shape each individual’s identity, she is committed to guiding clients through meaningful journeys of healing and recovery, fostering a supportive environment for personal transformation. Get in touch today.

Contact

I offer sessions by appointment, with a focus on afternoons and evenings to suit your schedule. Most clients meet with me in my welcoming Richmond space or online, while Saturday afternoons and evenings are reserved for South Yarra. I understand that everyone’s commitments are different, and I will do my best to accommodate your needs within my available times.To help you decide if we’re the right fit, I offer a complimentary 15–20 minute phone consultation. This is an opportunity for us to connect, discuss your needs, and explore how I can best support you—without any obligation. Please feel free to get in touch to discuss current availability, and together we’ll find a time and format that works best for you.

620 Bridge Road, Richmond, VIC 31210451-947-206
[email protected]